Privacy Policy
TJ Nails · 341 West Northfield Drive, Brownsburg, IN 46112 · (317) 852-3938
Last updated: June 24, 2026
This Privacy Policy explains how TJ Nails ("TJ Nails," "we," "us," or "our") collects, uses, and protects your information when you visit our website, book an appointment, or communicate with us, including by text message (SMS/MMS). This is the privacy policy of TJ Nails and applies to our own messaging programs.
SMS / Text Messaging Policy
No sharing or selling of mobile information
We do not sell, rent, or share your mobile phone number or any mobile information with third parties or affiliates for their own marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for any purpose.
Consent and how you opt in
By providing your mobile number and affirmatively opting in—through our Stay Connected sign-up form, during account sign-in or booking, or by texting us a keyword—you consent to receive recurring automated text messages from TJ Nails at the number provided. Consent is not a condition of any purchase. We offer separate opt-in choices for:
- Appointment reminders & account/MFA alerts — booking confirmations, reminders, changes, and Multi-Factor Authentication (one-time passcode) messages for signing in to your booking account.
- Marketing & promotional messages — special offers, seasonal promotions, and salon news.
Message frequency, rates, and help
Message frequency varies (for example, up to 10 messages per month, depending on the programs you join and your appointment activity). Message and data rates may apply. Reply HELP for help, or contact us at (317) 852-3938. Reply STOP to any message to unsubscribe; after you send STOP, we will send a single confirmation and will not send further messages unless you opt in again. See our full SMS Terms & Conditions for keyword and auto-response details.
Service providers
We use trusted service providers to deliver our text messages (for example, our booking platform, Nailsoft, and our messaging carrier/aggregator). We may share your personal data, including your mobile number and SMS opt-in or consent status, only with these providers and only as needed to deliver the messaging service to you. These providers are not permitted to use your mobile information for their own marketing.
Information We Collect
- Contact & booking details you provide: name, mobile phone number, and appointment preferences.
- Consent records: the opt-in choices you make, the exact language shown to you, and the date/time of your consent.
- Usage data: basic analytics about how you use our website (such as pages visited), collected to improve our services.
How We Use Your Information
- To schedule, confirm, and remind you of appointments.
- To secure your booking account through Multi-Factor Authentication.
- To send marketing or promotional messages, only if you have opted in.
- To respond to your inquiries and provide customer support.
- To operate, maintain, and improve our website and services.
How We Share Information
We do not sell your personal information. We share information only with the service providers described above who help us operate our business and deliver our services, or when required by law. As stated above, your mobile information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Your Choices
- Text messages: Reply STOP at any time to stop receiving texts; reply HELP for help. You may opt in or out of appointment and marketing messages independently.
- Access & deletion: Contact us to request access to, correction of, or deletion of your personal information.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it only as long as necessary for the purposes described in this policy or as required by law, including retaining proof of SMS consent.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.
Contact Us
TJ Nails
341 West Northfield Drive, Brownsburg, IN 46112
Phone: (317) 852-3938
Website: booktjnails.com